Team Store Return Policy


Yes and no. “Sale” items may not be returned. All other items may only be returned if they are damaged, if the wrong product was shipped, or you wish to exchange non-printed items.

We cannot accept returns on custom printed items because of the customization.

Please be sure to inspect your merchandise upon receipt. All claims must be made within 7 days of receipt of goods. Returns can be made within 30 days of receipt of goods, but will incur a 15% restocking fee. No returns will be accepted after 30 days.

  • All freight charges are paid by the customer. All shipping and handling fees are non-refundable.
  • Garments with numbers, logos, or any other print customization may not be returned for credit.
  • Products returned are only eligible for a refund if they are in their original packaging. including manufacturer tags where applicable. Products must be in new or unused condition. 


Call us at 866.588.3468 to receive a Return Authorization number (RA#), required for all returns. We will ask you for the following so please have this information ready:

  • Date of purchase
  • Order number (found on the paperwork in the shipment)
  • Items you are returning: style number and color number (example: 102/10 is the Yuma jersey/orange color), size and quantity. For assistance, you can find the product number on our website or, when you call for an RA#, ask the Customer Service representative for the style number and color number of your items. Give them your order number and they can look it up.
  • Reason for the return

We will email you a return shipping label for orders that are damaged or shipped incorrectly to adhere securely to your package. Exchange orders need to be returned prepaid (no COD’s will be accepted).

PLEASE NOTE!  Returns without an RA# clearly marked on the outside of the carton will not be accepted by our warehouse and will be returned to the shipper.

We are more than thrilled with our uniforms and are extremely happy with the service we received when we called to see what you had in stock. I can guarantee you will be getting more orders from us.

Courtney G. Lexington, NC
Catherine A.

You are so good!!! Thanks for all your help!!! I appreciate your fantastic personal service!!!!


The order arrived yesterday and it is perfect. The jerseys are beautiful. I'll be in touch. If you get down to Baltimore, let me know and we'll get together.

Joe Richmond, VA

I received the jerseys right on time and the kids got to wear them on game day and they looked great.  Thank you for getting the order put together and making things go flawlessly for me.  It makes a lot of headaches go away.

Mike Federal Way, WA

I received the jerseys a couple of Fridays ago and I have appreciated working with you! The jerseys came out absolutely beautifully, exactly how I had expected, if not better. Challenger was extremely helpful, taking my last minute changes and requests, was friendly and informative and I would recommend  to anyone! We have some very happy kids!

Ash Elk Grove, MN

At first I was a little skeptical about using a company that was not local to Flemingsburg, KY. We have used local companies for at least the last 10 years. We would like to thank your company and the hard work of the Challenger team in helping the Fleming County Youth Soccer program. Keep up the good work.

Tim Fleming County Youth Soccer
Brian Soccer Dad, California

I appreciate Challenger Teamwear's attention to detail and the communication you have regarding my orders, as well as providing the uniforms in a timely manner. Keep up the good work!

Dick N.
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