Expected delivery is approximately 3-4 weeks in our busy season (June-September) and around 2 ½-3 weeks at all other times from the time the order is processed (you will receive a confirmation email when this happens). There are no refunds or exchanges on printed items; if you would like an exchange on non-printed items please contact Challenger Teamwear at: Returns@challengerteamwear.com. The item must be exchanged or refunded within 30 days of when the item was delivered and must be in brand new condition. You will be notified if any items in your order are back ordered. ALL ORDERS ARE FINAL AND CANNOT BE EDITED AFTER CONFIRMING. Please be aware of this. Thank you.. PLEASE NOTE: Team uniforms (jerseys, shorts and socks) will be our priority for delivery four weeks after the ship deadline. Spiritwear items, such as hoodies, warm-ups, polos, etc. are subject to a later delivery date due to inventory availability and print capacity. Thank you for your understanding during a busy ordering season.