Expected delivery is approximately 3-4 weeks in our busy season (June-September) and around 2 ½-3 weeks at all other times from the time the order is processed (you will receive a confirmation email when this happens). There are no refunds or exchanges on printed items; if you would like an exchange on non-printed items please contact Challenger Teamwear at: Returns@challengerteamwear.com. The item must be exchanged or refunded within 30 days of when the item was delivered and must be in brand new condition. All order issues must be handled within 30 days of receiving an item. You will be notified if any items in your order are backordered. PLEASE NOTE: Team uniforms will be our priority for delivery four weeks after the order is processed. Thank you for your understanding during a busy ordering season.