CAN I RETURN MY ORDER?
Yes. Items may be returned if they are damaged, the wrong product was shipped, or you wish to exchange non-printed items. We cannot accept returns on custom printed items because of the customization. Exchanges can not be made on items that have sustained ordinary wear and tear or damage caused by improper use or accidents.
Please be sure to inspect your merchandise upon receipt. All claims and exhanges must be made within 7 days of receipt of goods. Returns can be made within 30 days of receipt of goods, but will incur a 15% restocking fee. No returns will be accepted after 30 days.
HOW DO I MAKE A RETURN?
Call us at 866.588.3468 to receive a Return Authorization number (RA#), required for all returns. We will ask you for the following so please have this information ready:
We will email you a return shipping label for orders that are damaged or shipped incorrectly to adhere securely to your package. Exchange orders need to be returned prepaid (no COD’s will be accepted).
PLEASE NOTE: Returns without an RA# clearly marked on the outside of the carton will not be accepted by our warehouse and will be returned to shipper.